Terms & Conditions

Last Updated: 1-Oct-2026

1. AGREEMENT TO OUR LEGAL TERMS

These Terms & Conditions govern your access to and use of the BUZEVER website, including its products, services, content and other features made available through the website.

The website is operated by BUZEVER (“we”, “us”, “our” or “Company”).

By visiting or using our website, placing an order, creating an account or using any service available through the website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.

We may update these Terms & Conditions from time to time. Any changes will be posted on this page along with the revised “Last Updated” date. Your continued use of the website after such changes means that you accept the updated terms.

If you are under 18 years of age, you should use this website only with the involvement and permission of a parent or legal guardian.

2. OUR WEBSITE AND SERVICES

BUZEVER provides an online platform through which customers can browse and purchase products offered on the website.

We make reasonable efforts to keep the information on our website accurate and useful. However, product information, availability, pricing and other website content may occasionally contain errors or may change without prior notice.

Customers accessing the website from outside India are responsible for ensuring that their use of the website complies with the laws applicable in their location.

3. INTELLECTUAL PROPERTY RIGHTS

All content available on the BUZEVER website, including but not limited to:

Brand name and logo
Product photographs
Product descriptions
Website design and layout
Graphics and illustrations
Text and written content
Website code and functionality
Videos and other media

is owned by or licensed to BUZEVER unless stated otherwise.

This content is protected by applicable intellectual property and copyright laws. You may view and use the website for your personal and lawful shopping purposes. You may not copy, reproduce, modify, publish, distribute, sell, reproduce or commercially exploit any part of our website or its content without prior written permission from BUZEVER.

Any unauthorized use of our content, logo, photographs, branding or other intellectual property may result in termination of access and/or legal action where applicable.

4. USER RESPONSIBILITIES

When using our website, you agree to provide information that is accurate and complete wherever information is requested.

You agree that you will not:

Use the website for unlawful purposes.
Provide false or misleading information.
Attempt to gain unauthorized access to the website or another customer’s account.
Interfere with the website’s security or functionality.
Upload harmful files, viruses or malicious code.
Copy or misuse website content.
Use automated systems or bots to collect information without permission.
Use the website in a way that may harm BUZEVER or its customers.

We may restrict or terminate access to the website if we believe that a user has violated these Terms & Conditions.

5. USER ACCOUNTS

Some features of the website may require you to create an account. You are responsible for keeping your login details confidential and for activities carried out through your account.

If you believe that your account has been accessed without your permission, please contact us as soon as possible.

BUZEVER reserves the right to suspend, restrict or terminate an account where necessary, including where the account information is inaccurate, misleading or used in violation of these Terms & Conditions.

6. PRODUCT INFORMATION

We try to display our products as accurately as possible, including their photographs, descriptions, ingredients, packaging, size, weight and other relevant details. However, the appearance of a product on your screen may differ slightly from the actual product due to screen settings, lighting, photography or other factors.

Product availability may change from time to time. We reserve the right to discontinue a product or modify its price, description, packaging or availability without prior notice.

For food products, customers should carefully read the product information, ingredients, allergen information and other details provided on the product page before purchasing.

7. ORDERS AND PURCHASES

When you place an order through the website, you agree to provide accurate billing, shipping and contact information.

Placing an order constitutes a request to purchase the selected products. An order confirmation does not necessarily mean that the order has been finally accepted if the product is unavailable, a pricing error has occurred, payment cannot be verified or another issue prevents fulfillment.

BUZEVER reserves the right to cancel or refuse an order where necessary. If an order is cancelled after payment has been successfully received, any applicable refund will be processed according to our refund policy.

8. PRICING AND PAYMENT

Product prices displayed on the website are subject to change. The applicable price for an order will generally be the price shown at the time the order is placed, subject to any genuine pricing or technical error.

Customers are responsible for paying the product price and any applicable delivery or other charges shown during checkout. We may offer different payment methods through our payment partners. Payment information may be processed securely by the relevant payment service provider.

BUZEVER does not knowingly store sensitive payment information such as complete card details on its own servers unless required and permitted for the relevant transaction process.

9. SHIPPING AND DELIVERY

We aim to process and dispatch orders within the delivery timeline communicated at the time of purchase. Delivery time may vary depending on the delivery location, courier service, weather, holidays, operational conditions and other factors outside our reasonable control.

Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances beyond our control may affect the expected delivery date.

Customers are responsible for providing a complete and accurate delivery address and contact information. If incorrect information provided by the customer results in a failed or delayed delivery, additional delivery charges may apply where applicable.

10. RETURN AND REFUND POLICY

Our return and refund terms are governed by the Return & Refund Policy available on the BUZEVER website. Before placing an order, customers should review the applicable return, replacement and refund conditions.

For food and pickle products, returns may be subject to specific hygiene and food-safety requirements. A product may not be eligible for return simply because the customer has changed their mind, where applicable under our policy.

If you receive a damaged, defective, incorrect or otherwise eligible product, please contact BUZEVER within the time period specified in our Return & Refund Policy and provide the requested order details and supporting photographs or other information.

Any approved refund will be processed using the applicable payment/refund method.

11. PROHIBITED USE

You agree not to misuse the BUZEVER website.

You must not:

Attempt to access restricted areas without authorization.
Interfere with website security.
Introduce viruses, malware or harmful code.
Use scraping, data-mining or automated tools without permission.
Copy website content for commercial purposes.
Collect customer information without authorization.
Impersonate BUZEVER or another person.
Use the website for fraudulent activities.
Attempt to manipulate prices, orders, reviews or website functions.
Use the website in violation of applicable laws.

We may take appropriate action if prohibited activity is identified.

12. CUSTOMER REVIEWS AND FEEDBACK

Where the website allows customers to submit reviews, ratings, comments or other feedback, customers agree that their submissions should be genuine and based on their actual experience.

Reviews and feedback must not contain:

False or misleading information
Offensive or abusive content
Threats or harassment
Hate speech
Unlawful material
Personal information belonging to another person
Content that infringes another person’s intellectual property rights
Promotional spam or unauthorized advertising

BUZEVER may remove or restrict content that violates these requirements or is otherwise inappropriate for the website.

By submitting a review or other public feedback, you allow BUZEVER to display and use that content for website, marketing and promotional purposes, subject to applicable law.

13. CUSTOMER CONTENT

If you voluntarily provide photographs, comments, reviews, suggestions or other material to BUZEVER, you confirm that you have the necessary rights to provide that material.

You should not submit confidential information or content belonging to another person without permission.

By submitting content to us, you grant BUZEVER permission to use, reproduce, display, publish, adapt or distribute that content for legitimate business, promotional or marketing purposes, where permitted by law.

You remain responsible for the content you submit.

14. SOCIAL MEDIA

BUZEVER may maintain or link to social media pages and accounts.

When interacting with BUZEVER through social media platforms, your use of those platforms is also subject to the terms and policies of the relevant social media provider. Any content you publicly post through third-party platforms may be visible to other users according to the privacy settings and rules of those platforms.

BUZEVER is not responsible for the independent policies, security practices or availability of third-party social media platforms.

15. WEBSITE MANAGEMENT

We may monitor and manage the website to maintain its security, functionality and proper operation.

BUZEVER may, where reasonably necessary:

Remove inappropriate content.
Restrict access to certain website features.
Suspend accounts.
Remove content that violates these terms.
Investigate suspected misuse.
Take appropriate legal or technical action against unauthorized activities.

We are not required to continuously monitor every activity or piece of content submitted through the website.

16. PRIVACY

Your use of the BUZEVER website is also governed by our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored and handled when you visit the website, create an account, place an order or otherwise interact with our services. By using the website, you acknowledge that you have reviewed the applicable Privacy Policy.

17. TERMINATION

These Terms & Conditions remain applicable while you use the website. BUZEVER may restrict or terminate your access to the website or certain services if you violate these terms, engage in unlawful activity or misuse the website.

Termination of access does not remove any rights or obligations that are intended to continue after termination.

18. CHANGES TO THE WEBSITE

We may update, change, suspend or discontinue any part of the website or its services from time to time.

This may include changes to:

Product listings
Prices
Product availability
Website features
Content
Offers
Website layout or functionality

We will not be responsible for temporary unavailability caused by maintenance, technical problems, network issues or circumstances beyond our reasonable control.

19. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any legal matter arising in connection with these Terms & Conditions or your use of the BUZEVER website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

20. DISPUTE RESOLUTION

If you have a complaint or dispute concerning an order, product or use of the website, we encourage you to contact BUZEVER first so that we can try to resolve the matter directly.

You may contact us using the details provided in the “Contact Us” section below. Nothing in this section limits any rights or remedies available to you under applicable law.

21. CORRECTIONS

The website may occasionally contain typographical mistakes, incorrect information, pricing errors, availability issues or other inaccuracies.

BUZEVER reserves the right to correct, update or remove inaccurate information at any time.

Where necessary, we may cancel an order affected by an obvious pricing or information error and provide an appropriate refund if payment has already been received.

22. DISCLAIMER

The BUZEVER website and its content are provided on an “as available” basis.

While we make reasonable efforts to maintain accurate information, we do not guarantee that the website will always be uninterrupted, error-free, completely accurate or available at all times.

To the extent permitted by applicable law, BUZEVER disclaims warranties that cannot legally be guaranteed, including certain implied warranties relating to availability, suitability and non-infringement.

Information provided on the website should not be interpreted as a guarantee of a particular result or outcome.

23. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, BUZEVER and its representatives will not be responsible for indirect, incidental, special, consequential or similar losses arising from the use of the website or inability to use the website.

This may include losses relating to data, business opportunities, revenue or other indirect damages, subject to applicable law.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted under applicable law.

24. INDEMNIFICATION

You agree to protect and hold BUZEVER, its owners, employees, representatives and service providers harmless from claims, losses, damages or reasonable expenses arising from:

Your violation of these Terms & Conditions.
Your misuse of the website.
Your violation of applicable law.
Your infringement of another person’s rights.
Content submitted by you that violates these terms or applicable law.

This provision applies to the extent permitted by applicable law.

25. USER DATA AND ELECTRONIC COMMUNICATIONS

When you visit our website, submit a form, create an account, place an order or contact us electronically, you agree to communicate with BUZEVER through electronic means where applicable.

You consent to receiving order confirmations, invoices, shipping updates, customer service communications and other necessary transaction-related messages electronically.

Electronic records, communications and confirmations may satisfy applicable legal requirements for written communication, where permitted by law.

26. SMS, WHATSAPP AND OTHER COMMUNICATIONS

Where you provide your mobile number or voluntarily contact BUZEVER through communication channels such as SMS, WhatsApp or other supported services, we may use those details to communicate regarding your orders, delivery, account, customer support and other relevant service matters.

Promotional communications will be sent subject to applicable law and available consent requirements.

You may request to stop promotional communications by using the applicable unsubscribe or opt-out option provided in the communication.

Stopping promotional messages will not necessarily stop essential transactional communications relating to an existing order or account.

27. GENERAL TERMS

These Terms & Conditions, together with our other website policies, form the understanding between you and BUZEVER regarding your use of the website.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Our failure to enforce any provision immediately does not mean that we have permanently waived that right.

These Terms & Conditions do not create a partnership, employment, agency or joint-venture relationship between you and BUZEVER. We may assign or transfer our rights and obligations where permitted by applicable law.

28. CONTACT US

If you have any questions, concerns, complaints or requests regarding these Terms & Conditions or your use of the BUZEVER website, please contact us:

BUZEVER

We will make reasonable efforts to review and respond to your query.